CUCollaborate

CUCollaborate is the credit union service organization I founded in Washington, DC in 2014 and have bootstrapped since. We help credit unions deliver the most they can for their members, sustainably, through better strategic decisions and more efficient operations. Every engagement draws on the same data, tools, and context, and adds to them, so the work costs less to deliver each time we do it.

What a credit union can do for its members depends on what it costs to serve them. When a member costs less to serve, a credit union can offer better rates and take on members with small balances and thin credit files, the people other lenders turn away, without losing money on them. CUCollaborate can price below single-purpose vendors because it reuses what it has already built, and it passes the difference on to its credit union clients. The ownership follows the same logic: the target is equal thirds among employees, credit union clients, and outside investors, so each group whose work or money drives the company has a reason to keep it fair and a reason to make it grow.